Custom software and AI for how your business runs.
Arcane Works designs, builds, and supports internal tools, AI agents, and integrations for small and mid-size businesses. Led by Matt Hoenecke in San Diego.
What I build
Software for the work your team does every day, designed around the tools you already use.
Voice and chat agents
Assistants that answer calls, book appointments, and hand off to a person when it matters.
Internal tools
Boards, portals, and dashboards that replace the spreadsheet everyone works around.
Microsoft Teams
Tacoma 65068 to paint
Parsed
ro: 65068 dept: paint
Production board
Moved to Paint
Workflow automation
Connect the systems you already pay for so nobody retypes information.
- Row-level security
- Role-based access
- Audit logging
- Encrypted at rest
- 2s agoNurse, other clinic requested J. Morrison's recordsdenied
- 4s agoSystem computed benchmarks with no patient identifierssystem
- 6s agoDr. Chen exported a weekly recovery reportallowed
Healthcare and sensitive data
Systems built for HIPAA from the first commit, with access rules and audit trails in the database itself.
Technical advice
Architecture reviews and a second opinion before you sign a software contract or hire a team. I'll show you what to keep, what to connect, and what to retire.
Client work and the teams I've built with
- Eurotech Collision
- Sensor Therapeutics
- Mountain Madness Cycle Tours
- Action Network
- Salient
- 500,000
- calls a day
handled by an AI voice agent whose backend I owned
- 1.5M
- calls a month
monitored by a compliance review system I built
- 10
- years
building software, most recently as a Director of Engineering
Case studies
Collision repair, Bellflower, California
A live production board that replaced a Word document
Every repair order across eight departments, on one screen in the office and on tablets in the shop.
- Replaced the Word document the shop used as its production list
- Department wall displays for each part of the shop
- Status updates posted in Microsoft Teams land on the board automatically
- In daily use at the shop
How a project runs
- Step 1
Discovery
We map the problem and what it costs you today. You leave with a written plan, whether or not we work together.
- Step 2
Build
A clear scope and price before work starts. You see working software every week, not just at the end.
- Step 3
Support
Once it's live, I stay on for fixes and changes, billed only for the hours used.
Two ways to work together
Custom engineering through Arcane Works, or a ready-made website through ReadyCraft, the company I co-founded.
Arcane Works
Custom engineering
Scoped per project
Fixed price agreed before work starts
- Discovery session and a written plan
- Fixed scope and price before the build
- Working software to review every week
- You own the code, accounts, and data
- Hourly support after launch
ReadyCraft Sites
Small business websites
$500 + $50/mo
Flat build, fully managed after launch
- See your new site before you pay
- Hosting, support, and updates included
- Changes usually made within 24 hours
- Month to month, cancel anytime
Questions
What does a custom project cost?
It depends on scope, which is why every project starts with discovery. You get a fixed price in writing before any build work begins.
Do I own what you build?
Yes. The code, the accounts, and the data are yours at handoff.
Do you only work with San Diego businesses?
No. I work remotely with clients across the US, and I'm glad to meet in person around Southern California.
How is this different from ReadyCraft?
ReadyCraft builds websites at one fixed price. Arcane Works takes on custom software and AI projects that need to be scoped and engineered for one business.